Online Dating Happiness and Headaches

(Online Dating Industry Journal) WTNH has published an article about the experience of two online daters that met via eHarmony and how the process of online dating leads to both happiness and headaches.

The article also addresses the growing dissatisfaction of online daters with online dating services, quoting Howard Schwartz from the Better Business Bureau. From the article:

"Schwartz says the Better Business Bureau has been processing a skyrocketing number of complaints. Some people are unhappy with the results.   

'They're being matched with people that are inappropriate -- not even close to their criteria,' Schwartz said.

Many are unhappy with the process such as 'automatically renewing the membership when people think they're only signing up for a month, rude customer service,  difficulty in obtaining the so-called fine-print,' Schwartz concluded..."

Click here to read the entire article.

Joe's Comments
The industry can't keep ignoring consumer complaints. It will reach a breaking point if not addressed or drive more people to free online dating services.